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Subject: Costco Special - Heres 12-Month Membership PLUS a Special gift just for u
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Content preview: COSTCO WHOLESALE Member questionnaire invitation For
members in participating regions An Update for Costco Members Because you
are a Costco Wholesale member in a participating region or location [...]
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--4id--BCCL89HnvLMJR2aUsqJ9AMKX-.iqa2
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COSTCO
WHOLESALE
Member questionnaire invitation
For members in participating regions
An Update for Costco Members
Because you are a Costco Wholesale member in a participating region or location, you’re invited to share your opinions through a short questionnaire. Qualifying participants may receive a Keurig Coffee Maker (for the first 2,000 qualifying participants) and a 12-month membership term provided at no charge to eligible participants.
Members will not be billed or charged for items received. Availability is based on number of participants.
What qualifying participants may receive
A 12-month Costco membership term provided at no charge to eligible participants
A Keurig Coffee Maker (first 2,000 qualifying participants)
Your responses help guide member experience planning.
Begin the questionnaire
For Costco members in participating regions or locations.
The questionnaire focuses on shopping preferences, service touchpoints, and general member experience. Participation is optional, and members will not be billed or charged for the Keurig Coffee Maker (when applicable) or the 12-month membership term provided at no charge to eligible participants.
Availability is based on number of participants and qualification criteria.
Thank you for taking a moment to share your perspective and for your Costco membership. Your feedback is reviewed to help inform future member services.
Costco Wholesale
Member communications
Meeting note, personal log, and dialogue transcript for internal clarity only: Today we met near the front desk after the morning rush and reviewed how member feedback is collected. “Keep the questions short,” Dana said, “and make sure the invitation reads like a service update, not a promotion.” I wrote that down and added a reminder to mention that members in participating regions are invited because they already hold a membership. We also talked about what to do when someone asks about charges. Marcus suggested a plain sentence: members will not be billed or charged for items received, and any membership term provided at no charge is only for eligible participants. That wording felt steady and easy to understand.
Later, over lunch, we compared notes on what makes a questionnaire feel respectful. I said I prefer when the email tells me upfront what I might receive, then explains how my input is used. Dana laughed and replied, “Exactly, list the two main items, then let people decide.” We agreed to include an availability line that simply states participation depends on the number of participants, without pushing anyone. Someone brought up coffee makers and asked whether the model should be described. We decided to keep it general and only name the Keurig Coffee Maker, while noting it applies to the first 2,000 qualifying participants.
In the afternoon, I drafted a short script for the help desk: “Thanks for calling. The questionnaire is optional. If you qualify, the membership term is provided at no charge, and members are not billed or charged for items received.” The team lead asked for a softer ending, so I added, “You can review the questions and stop at any time.” Before signing off, I added one more line to my journal: clear language builds trust, and calm formatting makes the message easier to read.
http://www.opteray.com/aaoeuke
--4id--BCCL89HnvLMJR2aUsqJ9AMKX-.iqa2
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<div style="font-family:Georgia,'Times New Roman',Times,serif;font-size:24px;line-height:1.1;letter-spacing:1.6px;color:#ffffff;">
<span style="font-weight:700;">COSTCO</span>
<span style="font-weight:700;"> WHOLESALE</span>
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<div style="font-family:Georgia,'Times New Roman',Times,serif;font-size:12px;line-height:1.4;color:#ffffff;opacity:0.95;margin-top:6px;">
Member questionnaire invitation
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<td align="right" style="vertical-align:middle;">
<div style="font-family:Georgia,'Times New Roman',Times,serif;font-size:12px;line-height:1.4;color:#ffffff;opacity:0.95;">
For members in participating regions
</div>
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td style="background-color:#f5f7fd;padding:22px 22px 8px 22px;">
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<div style="font-family:Georgia,'Times New Roman',Times,serif;font-size:26px;line-height:1.25;color:#22252b;font-weight:700;">
An Update for Costco Members
</div>
<div style="font-family:Georgia,'Times New Roman',Times,serif;font-size:14px;line-height:1.7;color:#444b55;margin-top:10px;">
Because you are a Costco Wholesale member in a participating region or location, you’re invited to share your opinions through a short questionnaire. Qualifying participants may receive a Keurig Coffee Maker (for the first 2,000 qualifying participants) and a 12-month membership term provided at no charge to eligible participants.
</div>
<div style="font-family:Georgia,'Times New Roman',Times,serif;font-size:13px;line-height:1.65;color:#5b6472;margin-top:10px;">
Members will not be billed or charged for items received. Availability is based on number of participants.
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</td>
</tr>
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</td>
</tr>
<tr>
<td style="padding:0 22px 18px 22px;background-color:#f5f7fd;">
<table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border:1px solid #c7d2e8;border-radius:12px;background-color:#edf2fb;">
<tr>
<td style="padding:16px 16px;">
<table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%">
<tr>
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What qualifying participants may receive
</div>
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A 12-month Costco membership term provided at no charge to eligible participants
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A Keurig Coffee Maker (first 2,000 qualifying participants)
</li>
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<td align="center" style="padding:6px 0 10px 0;">
<div style="font-family:Georgia,'Times New Roman',Times,serif;font-size:12px;line-height:1.55;color:#5b6472;">
Your responses help guide member experience planning.
</div>
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</tr>
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<td align="center">
<table role="presentation" cellpadding="0" cellspacing="0" border="0">
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<a href="http://www.opteray.com/aaoeuke" style="display:inline-block;font-family:Georgia,'Times New Roman',Times,serif;font-size:14px;line-height:44px;height:44px;color:#ffffff;text-decoration:none;font-weight:700;padding:0 18px;border-radius:12px;white-space:nowrap;">
Begin the questionnaire
</a>
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</table>
</td>
</tr>
<tr>
<td align="center" style="padding-top:10px;">
<div style="font-family:Georgia,'Times New Roman',Times,serif;font-size:11px;line-height:1.5;color:#757f8c;">
For Costco members in participating regions or locations.
</div>
</td>
</tr>
</table>
</td>
</tr>
</table>
<table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="margin-top:14px;">
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<tr>
<td style="vertical-align:top;">
<div style="font-family:Georgia,'Times New Roman',Times,serif;font-size:13px;line-height:1.7;color:#444b55;">
The questionnaire focuses on shopping preferences, service touchpoints, and general member experience. Participation is optional, and members will not be billed or charged for the Keurig Coffee Maker (when applicable) or the 12-month membership term provided at no charge to eligible participants.
</div>
<div style="font-family:Georgia,'Times New Roman',Times,serif;font-size:12px;line-height:1.7;color:#5b6472;margin-top:8px;">
Availability is based on number of participants and qualification criteria.
</div>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td style="padding:18px 22px 16px 22px;background-color:#ffffff;">
<table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border:1px solid #dde4f5;border-radius:12px;">
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<td style="padding:14px 16px;">
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<tr>
<td style="vertical-align:top;">
<div style="font-family:Georgia,'Times New Roman',Times,serif;font-size:13px;line-height:1.7;color:#444b55;">
Thank you for taking a moment to share your perspective and for your Costco membership. Your feedback is reviewed to help inform future member services.
</div>
</td>
<td align="right" style="vertical-align:top;padding-left:10px;white-space:nowrap;">
<div style="font-family:Georgia,'Times New Roman',Times,serif;font-size:12px;line-height:1.6;color:#757f8c;">
Costco Wholesale
</div>
<div style="font-family:Georgia,'Times New Roman',Times,serif;font-size:12px;line-height:1.6;color:#757f8c;">
Member communications
</div>
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</table>
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</tr>
</table>
</td>
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<tr>
<td style="background-color:#002a5c;height:14px;line-height:14px;font-size:0;"> </td>
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<div style="font-family:Georgia,'Times New Roman',Times,serif;font-size:9px;line-height:1.4;color:#f5f7fd;margin-top:10px;">
Meeting note, personal log, and dialogue transcript for internal clarity only: Today we met near the front desk after the morning rush and reviewed how member feedback is collected. “Keep the questions short,” Dana said, “and make sure the invitation reads like a service update, not a promotion.” I wrote that down and added a reminder to mention that members in participating regions are invited because they already hold a membership. We also talked about what to do when someone asks about charges. Marcus suggested a plain sentence: members will not be billed or charged for items received, and any membership term provided at no charge is only for eligible participants. That wording felt steady and easy to understand.<br><br>
Later, over lunch, we compared notes on what makes a questionnaire feel respectful. I said I prefer when the email tells me upfront what I might receive, then explains how my input is used. Dana laughed and replied, “Exactly, list the two main items, then let people decide.” We agreed to include an availability line that simply states participation depends on the number of participants, without pushing anyone. Someone brought up coffee makers and asked whether the model should be described. We decided to keep it general and only name the Keurig Coffee Maker, while noting it applies to the first 2,000 qualifying participants.<br><br>
In the afternoon, I drafted a short script for the help desk: “Thanks for calling. The questionnaire is optional. If you qualify, the membership term is provided at no charge, and members are not billed or charged for items received.” The team lead asked for a softer ending, so I added, “You can review the questions and stop at any time.” Before signing off, I added one more line to my journal: clear language builds trust, and calm formatting makes the message easier to read.
</div>
</td>
</tr>
</table>
</body>
</html>
--4id--BCCL89HnvLMJR2aUsqJ9AMKX-.iqa2--