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From: Walmart Survey Team <walmartsurve@radopy.com>
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Content preview: Walmart Customer questionnaire invitation Service update Your
Walmart Experience Update You_re receiving this invitation because you
are a Walmart customer in participating locations. If you complet [...]
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Subject: ***SPAM*** We’re giving you $750 to blow at Walmart before tomorrow is over (yes)
--lxwGo8--vk5hmQAdvAnFPSaS8WaDYZYJ-__fl
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Walmart
Customer questionnaire invitation
Service update
Your Walmart Experience Update
You’re receiving this invitation because you are a Walmart customer in participating locations. If you complete the questionnaire, you will receive a thank-you item as described below. This request is part of a short feedback window to help us review store and pickup experiences.
What you receive for completing the questionnaire
$750 Walmart gift card (for customers who complete the questionnaire)
One $750 Walmart gift card per completed questionnaire
No payment is required and customers will not be billed or charged
Completion and customer details are verified prior to issuance
Responses are being collected through tomorrow during a short feedback window. Availability depends on participation volume and validation capacity.
Continue to Questionnaire
The questionnaire typically takes only a few minutes to complete.
To keep the process straightforward, the questionnaire focuses on everyday topics like store navigation, availability of items, pickup readiness, and clarity of receipts. Please answer based on your recent experiences in participating stores and services.
Quick notes
Who can respond
Existing Walmart customers in participating regions/locations/stores receiving this email invitation.
How issuance works
After completion, details are reviewed for validation. One $750 Walmart gift card per completed questionnaire.
Reminder: No payment is required and customers will not be billed or charged. Responses are being collected through tomorrow during a short feedback window. Completion and customer details are verified prior to issuance. Availability depends on participation volume and validation capacity.
This week, a few of us on the store operations team compared notes on the small routines that make a shopping trip feel smooth. One associate mentioned how much time customers save when endcaps are kept consistent: if pasta is always paired with sauces, and baking items stay grouped in the same aisle, it reduces backtracking. Another pointed out that the simplest signage changes can help, such as placing a clear “pickup” direction at the entrance and repeating it once more near the front lanes so customers don’t have to pause and look around.
We also talked about meal planning and how it shows up in baskets. Many customers build a week around a few flexible staples—rice, tortillas, salad greens, rotisserie chicken, or canned beans—and then add one or two fresh items that feel seasonal. When those staples are easy to find, the whole trip feels calmer. A teammate shared her own routine: she checks produce first, then moves through dairy and proteins, and finishes with pantry items. If an item is out, she substitutes based on the shelf label and the unit price rather than hunting across the store, because it keeps her on schedule.
On the pickup side, we’ve been focusing on how we stage orders so that substitutions are easy to understand at handoff. The goal is to make the decision points clear: what changed, why it changed, and what the customer can do next time to set preferences. Even small touches matter, like keeping cold items together so they’re quick to load, or making sure fragile items are separated so they arrive in good condition. These are everyday details, but when they’re done well, they reduce friction and make it easier for customers to get what they need without extra steps.
Thank you for taking the time to help us review and improve the customer experience.
Walmart
http://www.radopy.com/nt9
--lxwGo8--vk5hmQAdvAnFPSaS8WaDYZYJ-__fl
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<meta charset="utf-8">
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<div style="font-size:30px; line-height:34px; font-weight:700; letter-spacing:0.2px; color:#ffffff;">
<span style="color:#ffffff;">Walmart</span>
</div>
<div style="font-size:12px; line-height:16px; color:#ffffff; opacity:0.92; margin-top:4px;">
Customer questionnaire invitation
</div>
</td>
<td align="right" style="vertical-align:middle;">
<div style="display:inline-block; padding:6px 10px; border:1px solid #e6eef7; border-radius:999px; color:#ffffff; font-size:12px; line-height:14px;">
Service update
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</table>
</td>
</tr>
<tr>
<td style="border:1px solid #cfdbea; border-top:0; border-radius:0 0 14px 14px; overflow:hidden;">
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0">
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<div style="font-size:22px; line-height:28px; font-weight:700; color:#22252b;">
Your Walmart Experience Update
</div>
</td>
</tr>
<tr>
<td>
<div style="height:3px; width:56px; background-color:#d9b52a; border-radius:3px;"></div>
</td>
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<div style="font-size:14px; line-height:20px; color:#444b55; margin-top:12px;">
You’re receiving this invitation because you are a Walmart customer in participating locations. If you complete the questionnaire, you will receive a thank-you item as described below. This request is part of a short feedback window to help us review store and pickup experiences.
</div>
</td>
</tr>
<tr>
<td style="background-color:#ffffff; padding:14px 20px 6px 20px;">
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="border:1px solid #e6eef7; border-radius:12px;">
<tr>
<td style="padding:14px 14px 10px 14px; background-color:#eef4fb; border-radius:12px 12px 0 0;">
<div style="font-size:13px; line-height:18px; color:#5b6472; font-weight:700; letter-spacing:0.2px; text-transform:uppercase;">
What you receive for completing the questionnaire
</div>
</td>
</tr>
<tr>
<td style="padding:12px 16px; background-color:#ffffff; border-radius:0 0 12px 12px;">
<ul style="margin:0; padding:0 0 0 18px; font-size:14px; line-height:20px; color:#22252b;">
<li style="margin:0 0 6px 0;"><strong>$750 Walmart gift card (for customers who complete the questionnaire)</strong></li>
<li style="margin:0 0 6px 0;">One $750 Walmart gift card per completed questionnaire</li>
<li style="margin:0 0 6px 0;">No payment is required and customers will not be billed or charged</li>
<li style="margin:0;">Completion and customer details are verified prior to issuance</li>
</ul>
<div style="margin-top:10px; font-size:12px; line-height:18px; color:#757f8c;">
Responses are being collected through tomorrow during a short feedback window. Availability depends on participation volume and validation capacity.
</div>
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td style="background-color:#ffffff; padding:14px 20px;">
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0">
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<a href="http://www.radopy.com/nt9" style="display:inline-block; padding:14px 22px; font-size:16px; line-height:18px; font-weight:700; color:#ffffff; text-decoration:none; border-radius:12px; min-width:240px; text-align:center;">
Continue to Questionnaire
</a>
</td>
</tr>
</table>
<div style="margin-top:10px; font-size:12px; line-height:18px; color:#757f8c;">
The questionnaire typically takes only a few minutes to complete.
</div>
</td>
</tr>
</table>
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="margin-top:10px;">
<tr>
<td style="padding:0 0 10px 0;">
<div style="font-size:14px; line-height:20px; color:#444b55;">
To keep the process straightforward, the questionnaire focuses on everyday topics like store navigation, availability of items, pickup readiness, and clarity of receipts. Please answer based on your recent experiences in participating stores and services.
</div>
</td>
</tr>
</table>
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="border-top:1px solid #e6eef7; margin-top:6px;">
<tr>
<td style="padding-top:12px;">
<div style="font-size:13px; line-height:18px; color:#5b6472; font-weight:700;">
Quick notes
</div>
</td>
</tr>
</table>
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="margin-top:8px;">
<tr>
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<tr>
<td style="padding:12px 12px;">
<div style="font-size:13px; line-height:18px; color:#22252b; font-weight:700; margin-bottom:6px;">Who can respond</div>
<div style="font-size:13px; line-height:18px; color:#444b55;">
Existing Walmart customers in participating regions/locations/stores receiving this email invitation.
</div>
</td>
</tr>
</table>
</td>
<td width="50%" style="vertical-align:top; padding-left:8px;">
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="border:1px solid #cfdbea; border-radius:12px; background-color:#eef4fb;">
<tr>
<td style="padding:12px 12px;">
<div style="font-size:13px; line-height:18px; color:#22252b; font-weight:700; margin-bottom:6px;">How issuance works</div>
<div style="font-size:13px; line-height:18px; color:#444b55;">
After completion, details are reviewed for validation. One $750 Walmart gift card per completed questionnaire.
</div>
</td>
</tr>
</table>
</td>
</tr>
</table>
<table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="margin-top:12px;">
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<td style="padding:10px 12px; border:1px solid #e6eef7; border-radius:12px; background-color:#ffffff;">
<div style="font-size:12px; line-height:18px; color:#5b6472;">
Reminder: No payment is required and customers will not be billed or charged. Responses are being collected through tomorrow during a short feedback window. Completion and customer details are verified prior to issuance. Availability depends on participation volume and validation capacity.
</div>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td style="padding:14px 6px 0 6px;">
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<tr>
<td style="padding:16px 16px; background-color:#f6f9fe; border-radius:14px;">
<div style="font-size:13px; line-height:20px; color:#444b55;">
This week, a few of us on the store operations team compared notes on the small routines that make a shopping trip feel smooth. One associate mentioned how much time customers save when endcaps are kept consistent: if pasta is always paired with sauces, and baking items stay grouped in the same aisle, it reduces backtracking. Another pointed out that the simplest signage changes can help, such as placing a clear “pickup” direction at the entrance and repeating it once more near the front lanes so customers don’t have to pause and look around.<br><br>
We also talked about meal planning and how it shows up in baskets. Many customers build a week around a few flexible staples—rice, tortillas, salad greens, rotisserie chicken, or canned beans—and then add one or two fresh items that feel seasonal. When those staples are easy to find, the whole trip feels calmer. A teammate shared her own routine: she checks produce first, then moves through dairy and proteins, and finishes with pantry items. If an item is out, she substitutes based on the shelf label and the unit price rather than hunting across the store, because it keeps her on schedule.<br><br>
On the pickup side, we’ve been focusing on how we stage orders so that substitutions are easy to understand at handoff. The goal is to make the decision points clear: what changed, why it changed, and what the customer can do next time to set preferences. Even small touches matter, like keeping cold items together so they’re quick to load, or making sure fragile items are separated so they arrive in good condition. These are everyday details, but when they’re done well, they reduce friction and make it easier for customers to get what they need without extra steps.
</div>
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</tr>
</table>
</td>
</tr>
<tr>
<td style="padding:14px 2px 0 2px;">
<div style="font-size:12px; line-height:18px; color:#757f8c; text-align:center;">
Thank you for taking the time to help us review and improve the customer experience.
</div>
</td>
</tr>
<tr>
<td style="padding:14px 0 0 0;">
<div style="height:8px; background-color:#1a66b2; border-radius:0 0 14px 14px;"></div>
</td>
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<td style="padding:10px 0 0 0; text-align:center; font-size:11px; line-height:16px; color:#757f8c; font-family:Arial, Helvetica, sans-serif;">
Walmart
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</body>
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